Stéphanie Côté-Marcoux - President and Funeral Director

Stéphanie Côté-Marcoux

President and Funeral Director

I’m Stéphanie Côté-Marcoux, a licensed funeral director and embalmer. A graduate of the Funeral and Mortuary Science Program at Collège Rosemont, I have also studied business administration at HEC and project management at McGill University. I have provided funeral services in the West Island of Montreal and the surrounding area for over 20 years, serving hundreds of families and their loved ones.

I founded Voluntas in 2007 in order to have the freedom to serve customers the way they want to be served. Our dedication to be open and transparent in everything we do is greatly appreciated.

I have always believed that my mission is to provide humanitarian support to help grieving individuals gently through the transition period after losing someone they love. With my many years of experience, organizational skills, meticulous attention to detail and network of associates, I can help you to create meaningful and personal celebrations of life. Planning and coordinating a gathering can be difficult at such an emotional time. Rely on me to provide the support you need so that you can concentrate on being with those you love.

I often tell those I serve: “I’ll be your best friend and ally in the days ahead.”

Denis J. Marcoux - Funeral Director

Denis J. Marcoux

Funeral Director

For 40 years, the past 20 on the West Island, I’ve had the privilege of serving grieving families. Over the years, I’ve seen many changes in what families need and want. Families today don’t want a generic funeral – they want a memorial that really reflects the person and is truly meaningful.

I’m a licensed embalmer and a member of the Quebec Funeral Standards Committee. I have been involved in the community for many years, notably as outgoing president of the West Island Palliative Care Residence and leader of a bereavement support group. I believe that the Voluntas concept is an innovative and positive solution, and I’m proud to be part of the Voluntas team.

Carol-Lynn Chayer - Receptionist and Event Coordinator

Carol-Lynn Chayer

Receptionist and Event Coordinator

I joined Voluntas Commemorations in the spring of 2012. Born in Montreal and raised on the West Island, I decided to re-enter the workforce after being a full-time stay-at-home mom raising my two children. I graduated from John Abbott College and worked in the dental administration field for five years in Montreal and Winnipeg. I always made time to volunteer at my children’s schools, doing an array of jobs including fund-raising, library work, kids’ reading programs and school outings.

I first experienced Stéphanie’s natural compassion and kind-hearted approach to family bereavement about 10 years ago. I reconnected with Stéphanie in the winter of 2012 while helping a close friend deal with the passing of her mother. This gave me another opportunity to witness the wonderful services offered by Stéphanie, who had since successfully launched Voluntas and created the kind of company anyone would be proud of working for.

As a receptionist and hostess, I bring to Voluntas my deep values of caring, compassion and collaboration. I’m bilingual, with a great sense of responsibility and strong ability in multi-tasking and problem-solving. I also have strong organizational skills and attention to detail. I will likely to be one of the first people to greet you as you call or drop in for a visit.

Julie Grammond - Funeral Director

Julie Grammond

Funeral Director

I was a bookseller for nearly a decade. When a friend of mine fell seriously ill, I began to think about the inevitability of death, and in my distress, I kept thinking that if he died, there would probably be a stranger taking care of him. The day after he was diagnosed, I enrolled in the funeral service program, with just one idea in mind: to reassure other people who were grieving by offering compassionate, understanding service, giving them the knowledge that their loved ones will be treated in a dignified and respectful manner. I crossed paths with Stéphanie in 2013, while I was in my last year of funeral direction studies at Rosemont College. I took my training with Voluntas, and I never left…

At Voluntas, I do exactly what I went back to school to do: guide you through your darkest days. Very few people are fortunate enough to find a company that exactly matches their values right after leaving school. I feel extremely privileged to have found my mentor here. At Voluntas, my listening skills and my creativity are at your service, so I can pinpoint your needs and suggest options to help you find a significant way of remembering the person you love. I’m analytical by nature, so I’m a quick study, and my attention to detail means you can rest assured that all the organizational procedures will be taken care of. Working in a business where the staff is a second family means we’re all working together on the same wavelength, and we can rely on each others’ strengths. I’m glad to add more strings to my bow by keeping up with the latest developments in the field so I can really be there for you, whatever you may need. Most of all, I’m glad to be the person you’ll come to know and trust to take care of the person you love.

I have the great good fortune of being able to pursue my passions while giving to others: my voice, my active listening, my involvement. I was a classical singer in the past, and when I came here I discovered the Lakeshore Light Opera – the start of a long and fruitful love story, as the arts and the helping professions go hand in hand. I believe that community involvement is the best way to discover the soul of a neighbourhood. In the years ahead, I hope to get to know all the cultural and other benefits of the West Island and surroundings. There’s so much green space here, so many interesting small businesses and associations. I’ve only just seen the tip of the iceberg, so if you have some special places, events or activities to share, please come by and see me!